Difficult. Bull in a china shop. Stubborn. Doesn’t suffer fools gladly. Abrasive. These words are often used to describe hard charging, high performers — what I call ‘3D’ Leaders.
These leaders turn everything into gold but they can leave collateral damage behind. Their behavior gets more costly the more they are unchecked: low employee engagement, high employee turnover, low productivity, poor customer service, low morale and sometimes litigation.
The costs start to outweigh the results ‘3D’ Leaders deliver. Their behavior diminishes their value.
Many people think that ‘3D’ Leaders don’t care about how they affect others and they aren’t interested in adapting. But what’s really true is that they can and do change. They find effective ways to engage colleagues and teams on a shared goal. They create their own redemption.
Why do I know this as a fact? Personal experience. I was a ‘3D’ Leader but I chose a different path. If I can find new ways to engage, anyone can.
My personal story means that I have empathy for ‘3D’ leaders when others do not. And, I can connect with them in ways that others do not.
The result? Their shift from difficult to dynamic.